
View programs, service guidelines, get in touch with WM and manage your service online via WM’s dedicated website for your community. |

WM’s dedicated community website is our resident’s one-stop destination for accurate and up-to-date information on contract programs and services.
WM wants to ensure our residents get the most out of their WM service. That’s why we maintain a dedicated website for your community on wm.com. From information on collection guidelines, acceptable materials, seasonal and other community programs, to submitting service requests and getting in touch with WM, this dedicated community website helps residents stay informed and manage services effortlessly.
We have recently made exciting enhancements to your dedicated community site to make it easier than ever for customers to find the information they need, including:
- Accurate and up-to-date information on contract programs and service(s).
- Convenient “short url” that makes promoting your page simple. (Click to view today!)
- Easy-to-navigate resources and instructions to help customers do business with us online.
- Quick links to the programs and services residents utilize the most.
- Coming Soon! Banners to ensure residents will never miss an update on important service event(s) and change(s) in services.


Your community’s dedicated local site is the launching point for customers to do more with WM, anytime, anywhere. Customers can access these simple, easy self-service options 24/7. |
Service Schedule
& Missed Pickups
Check pickup schedules, ETAs, holiday changes, or report a missed pickup.
Service Alerts
Manage service alert preference for potential holiday or inclement weather delays.
Containers
Request a different-sized or additional container or report a broken or damaged container.
Billing
Access invoices and manage payment methods and billing settings, including AutoPay and Paperless Billing.
Bulk
Schedule a bulk item pickup to dispose of oversized household item(s) properly.
Get in Touch with WM
Live chat with WM representative or fill out a form to be contacted for help with any program or service.
Log in to MY WM at any time to adjust your services or access billing information. Don’t have a MY WM account yet? Signing up is easy – follow these steps today!
Manage service alert preference for potential holiday or inclement weather delays.